Title
Implementing an Accessible and Effective Grievance Redress and Feedback Mechanism: A Practical and Scalable Example Developed in the Ituri Forest of Northeastern Democratic Republic of Congo
Author(s)
Margit Maria Bertalan; Janet Onguka; Diane Detoeuf; Heidi E. Kretser; Michelle Wieland; David Wilkie
Published
2024
Abstract
A Grievance Redress and Feedback Mechanism (GRFM) is an essential tool for safeguarding the rights of Indigenous Peoples and local communities as they engage with government, civil society and the private sector. This document describes how Wildlife Conservation Society (WCS) developed and implemented a locally trusted and effective GRFM for relatively isolated communities within and bordering the Okapi Wildlife Reserve (OWR) in northeastern Democratic Republic of Congo (DRC).
Keywords
Grievance Redress and Feedback Mechanism; Indigenous Peoples; local communities; Rights and Communities
Full Citation
Bertalan, M.M., J. Onguka, D. Detoeuf, H.E. Kretser, M. Wieland, and D. Wilkie (2024). Implementing an Accessible and Effective Grievance Redress and Feedback Mechanism: A Practical and Scalable Example Developed in the Ituri Forest of Northeastern Democratic Republic of Congo. Bronx, NY: Wildlife Conservation Society, 1-11.